Monday 19 September 2011

iYogi Complaints Series : Another feather to its hat

It has been a long time since I posted anything here. As I mentioned in my previous posts about being fascinated and gung-ho about the operations of iYogi, I have been so restless to know more and more about it. Ever since I have known much about their functioning, I have been totally impatient to post it here. Finally now I got the time to upload it.

Through iYogi Complaints Forum, the company has always enabled its consumers to give their feedback accurately and honestly. Such an initiative not only shows iYogi’s main aim of customer satisfaction but also projects its inclination towards perfection in its tasks. Where the users can easily complaint about their dissatisfactory experience on iYogi Complaints forum having a direct access to the techies for further discussion about the same, they can also fill up the iYogi Complaints form to register their complaint to get a one-to-one attention by a callback/mail by iYogi itself. You name it, and they have it all. I personally loved the concept of iYogi Complaints form as well as iYogi Complaints forum and the manner they balance their activities.

I was already so impressed with the mentioned initiatives of iYogi when I learnt that iYogi has started with its own iYogi Complaints Series. Now this was something which was unbelievable. They already carried out each and every possible action to attain information about the quality of their services from the consumers itself. I love the fact that iYogi takes its negative feedback so seriously and always strives to satisfy its consumers by any means.

With the iYogi Complaints Series they not only provide an interface for the customers to share their not-so –good experience but also educates them about various tech related activities going on around simultaneously. As I was going through the iYogi Complaint series, I noticed how excellently they have shared the knowledge about various kinds of scams and computer related issues. They mainly included information about problems related to Internet controls, wireless router configuration, setting of USB devices, printer/antivirus installation and Nigerian Scams etc. Imparting of these pieces of knowledge through iYogi Complaints series in commendable, and so informative in nature.

I am so impressed by the way these iYogi gies function and make their customers feel so special. It compelled me to extend my subscription for its services. My mom is very happy and content with iYogi and the kind of services they provide. Hats Off to iYogi for its commendable job *Relief*