iYogi Complaints Forum: A bold new initiative by the firm!

I am fond of computers in an amateurish sort of way. In my spare time I often delve into the history and origin of this fascinating machine and try writing simple algorithms. I was always interested in the way remote tech services operate and had gifted my mom a subscription of just such a firm called iYogi as a Mother’s Day gift.

This company has an iYogi complaints forum which is used by the firm in getting feedback from its customers. With this initiative, iYogi has taken the customer interaction process to an altogether different level. The great thing about this is that the company does not hesitate to analyze negative feedback from its customers-in fact it encourages them to do so to constantly improve its services. I have already broached the subject of iYogi complaint form in my previous post. This was obvious from the many posts and forums related to iYogi complaints. It helps in bringing the firm and its customers closer and keeps the company miles ahead of other competitors.  There is another added advantage of this-with this, the customer need not visit external sites but can post his feedback/complaints straight to iYogi complaints forum.

Bridging the gap

You know my favorite pass time had been Net surfing. I can say this without a hitch that I can surf the Internet round-the-clock, especially when it comes to knowledge reception from the vast pool of information. One fine day, I was doing a survey on company’s interaction base with its customers. The idea was to know and inform others as to how much of an importance a company gives to its “valued customers” not when they are supposed to make a purchase but also once they are through. It was then that I came across iYogi Complaint Form for the first time.

Though I had often heard about iYogi’s support and services, it was even more important for me to dig deep into it when I saw posts related to iYogi complaints and iYogi scams. My survey was all about the fact that how important it is to make your customers feel special and privileged, how many brands and banners actually take care of maintaining the existing customers along with attaining the new ones. Not just that, how essential it is to maintain continuity in the quality of services and approach once the customer has availed your products or services. Research says iYogi has it all!

One such common thing I found across several brand’s websites was that they always had a customer feedback section. While researching I came across several iYogi complaints. iYogi is certainly a name in the tech support industry. I had heard enough about it from friends, especially in the US. Moreover, when I found several iYogi complaints related to its services/ products that discussed about various issues like the long waiting duration, products not supported and many more, I was motivated to learn more about the company.

On the contrary when I visited iYogi website, I found it quite promising. Now, this was a little challenging for me. If the company is doing so much to relate itself to its customers, why are their negative things all across? I chose it as the fulcrum of my survey. The best thing I found about iYogi that enforces me to mention it specifically was that they have this unique iYogi complaint form. The name itself says ‘complaint’ unlike other websites that call it a customer feedback form. iYogi welcomes negative feedbacks and complaints, addressing its customer’s vows on a regular basis. Who doesn’t welcome an appreciation? But iYogi people equally entertain the negative responses about its services and products to improve rigorously. To initiate the proper channel of communication, they come up with iYogi complaint form on their website. So, instead of randomly posting comments, one can post it in this manner and can reach out for a probable solution. 

I was highly impressed by this gesture of iYogi and immediately subscribed for its annual services. I’m quite affluent with computer knowledge but I was sure it would be of great help to my mom who’s an amateur computer learner. So, I gifted it to her on Mother’s day. It’s a blessing for my mom and now she does’ nt have to buzz me on and off for her small queries related to computer or Internet. Sigh!!!